Privacy Policy
Introduction
Welcome to MyLiven ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:- Full name
- Billing and shipping address
- Email address
- Telephone number
- Payment information
- Order history
- Account login information
Automatically collected information
When you visit our website, we may automatically collect certain information, including:- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Cookies and tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver products and services
- Manage your account
- Respond to customer enquiries
- Provide customer support
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send order confirmations and updates
- Send marketing communications (where consent has been provided)
Legal Basis of Processing
We process your personal data under one or more of the following legal bases:
1. Performance of a contract
2. Compliance with legal obligations
3. Legitimate business interests
4. Your consent
Payment Processing
Payments made through our website are processed by secure third-party payment providers. We do not store or have access to your complete payment card details.
Payment providers may collect and process your information in accordance with their own privacy policies.
Marketing Communication
If you subscribe to our newsletter or marketing communications, we may send you updates regarding:
- New products
- Promotions
- Special offers
- Company news
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. Cookies may be used to:
- Remember your preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve website performance
- Deliver personalized content and advertisements
Sharing Your Information
We may share your personal information with:
Service providers
Trusted third parties who help us operate our business, including:- Payment processors
- Shipping and delivery companies
- Website hosting providers
- Marketing platforms
- Analytics providers
Legal Requirements
We may disclose information when required by law or when necessary to:- Comply with legal obligations
- Protect our rights
- Prevent fraud
- Respond to lawful requests from authorities
Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this Privacy Policy
- Meet legal, accounting, or reporting obligations
- Resolve disputes
- Enforce agreements
Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
Data Security
We implement appropriate technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
Third Party Link
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take appropriate steps to remove it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
MyLiven
- Email: info@myliven.net
- Phone: +44 07473090227
- Address: 178c Commercial Road, London, England, E12JY
- Website: https://myliven.net