Terms & Conditions

Introduction

Welcome to My Liven.

These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

Eligibility

By using our website, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
You have the legal capacity to enter into binding contracts.
The information you provide is accurate and complete.

Products & Availablilty

We strive to ensure that all product descriptions, images, specifications, and prices displayed on our website are accurate.

However:

Product colours may vary depending on your screen settings.
Packaging may occasionally differ from images shown.
We reserve the right to discontinue products without notice.
All products are subject to availability.

If an item becomes unavailable after an order is placed, we will contact you regarding a suitable replacement, refund, or cancellation.

Pricing

All prices displayed on our website are in British Pounds Sterling (£ GBP).

Prices include applicable UK taxes unless otherwise stated.

We reserve the right to change prices at any time without prior notice. However, price changes will not affect orders already confirmed and paid for.

Orders

When you place an order:

You will receive an order confirmation email.
This confirmation does not constitute acceptance of your order.
A contract between you and My Liven is formed only when your order has been dispatched.

We reserve the right to refuse, cancel, or limit any order where fraud, pricing errors, or unusual purchasing activity is suspected.

Payment

We accept secure payments through approved payment providers displayed during checkout.

Payment must be received in full before goods are dispatched.

We do not store your payment card details.

Shipping & Delivery

My Liven currently ships to addresses within the United Kingdom only.

Estimated delivery times are provided for guidance and are not guaranteed.

We are not responsible for delays caused by:

Courier services
Severe weather conditions
Public holidays
Incorrect customer information
Events outside our reasonable control

For full shipping information, please refer to our Shipping Policy.

Returns & Refunds

Returns and refunds are subject to our Refund Policy.

Customers may be entitled to refunds, replacements, or repairs under applicable UK consumer protection laws.

Certain items may not be eligible for return due to hygiene or safety reasons, including opened perfumes and personal-use products unless faulty.

For complete details, please refer to our Refund Policy.

Intellectual Property

All content on this website, including but not limited to:

Logos
Product descriptions
Images
Graphics
Website design
Text content

is owned by or licensed to My Liven and is protected by copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.

Our Mission

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Website Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorised access to systems or data.
Upload malicious software or harmful content.
Interfere with the operation of the website.
Misrepresent your identity.

We reserve the right to suspend or terminate access where misuse is identified.

Limitation of Liability

To the fullest extent permitted by law, My Liven shall not be liable for:

Indirect or consequential losses.
Loss of profits, business, or revenue.
Delays beyond our reasonable control.
Temporary interruptions to website availability.

Nothing in these Terms excludes liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Any rights that cannot legally be excluded under UK law.

Product Information Disclaimer

Perfumes, fragrances, cosmetics, and personal products may affect individuals differently.

Customers are responsible for checking ingredient information and suitability before use.

My Liven shall not be liable for allergic reactions or misuse of products where sufficient product information has been provided.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

Third-party content
Privacy practices
Products or services offered by external websites

Accessing third-party websites is at your own risk.

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of your information in accordance with our Privacy Policy.

Force Majeure

My Liven shall not be liable for failure to perform obligations caused by events beyond our reasonable control, including:

Natural disasters
Government actions
Industrial disputes
Supply chain disruptions
Internet or technology failures

Changes to Terms

We reserve the right to amend these Terms & Conditions at any time.

Updated versions will be published on this page and become effective immediately upon posting.

Your continued use of the website constitutes acceptance of any revised Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

MY LIVEN LIMITED

178C Commercial Road
London, England
E1 2JY
United Kingdom

Phone: +44 07473090227
Email: info@myliven.net
Website: https://myliven.net/